At Radix® Consultancy, we understand and value the importance of integrity, trust and confidentiality in a client relationship. Our works exposes us to potentially valuable client intellectual property such as but not limited to procurement or manufacturing specifications, pricing information, recipes, business strategy and knowledge of the identity and skills of key personnel. We guarantee that we will not disclose to any person, or use any confidential information without the prior written consent of the client. We also guarantee that we will not disclose to any officer, employee or agent any of the client’s procurement or manufacturing specifications, pricing information, business strategy or any other confidential details of a client’s business unless such officer, employee or agent needs access thereto for the proper performance of any work or research on behalf of the client; as briefed by the client (and then only to the extent necessary and on the basis that such person complies with the confidentiality obligations set down here).
Provided that nothing shall prevent us from using or disclosing any information which is generally known to food or beverage manufacturers or to operators in the prepared food and drink sector or is in or comes into the public domain through no fault of the recipient, its officers, employees or agents, or is lawfully received from a third party free of any obligation of confidence at the time of its disclosure, or is demonstrably independently developed by the recipient, its officers, employees or agents or is required to be disclosed by law, by court or governmental order provided that, to the extent permitted by law, however, prior to any disclosure, we will inform the client of such obligation of disclosure.